How to clear cookies to help troubleshoot HR Command

If you’re having issues logging in or loading pages at secure.hrcommand.com.au, clearing your browser cookies can help. Cookies store small pieces of data that may become outdated or cause conflicts, especially after updates to HR Command.

Below are simple instructions for clearing cookies for a single site, so you don’t need to wipe your entire browsing history.

Why Clearing Cookies Helps

- Fixes login loops
- Resolves “stuck on loading” issues
- Removes outdated authentication data
- Helps after password resets or new device sign-ins

Clear Cookies by Browser

Google Chrome

1. Open Chrome.

2. Go to the address bar and type:
   chrome://settings/siteData

3. Use the search bar to find hrcommand.com.au.

4. Select Remove All Shown or delete the individual entries.

Mozilla Firefox

1. Open Firefox.

2. Select the menu button and go to Settings.

3. Choose Privacy & Security.

4. Under Cookies and Site Data, select Manage Data.

5. Search for hrcommand.com.au, highlight it, and choose Remove Selected.

Microsoft Edge

1. Open Edge.

2. Type in the address bar:
   edge://settings/siteData

3. Search for hrcommand.com.au.

4. Select Remove All Shown.

Apple Safari (macOS)

1. Open Safari.

2. Select Safari in the menu bar.

3. Choose Settings.

4. Select the Privacy tab.

5. Choose Manage Website Data.

6. Search for hrcommand.com.au.

7. Select Remove.

Safari on iPhone/iPad

Safari does not allow clearing cookies for individual sites on all versions of iOS.
If your device supports it:

1. Open Settings.

2. Select Safari.

3. Choose Advanced.

4. Select Website Data.

5. Search for hrcommand.com.au and remove it.

If the option is unavailable:
- You must clear all Safari website data
- Go to Settings > Safari > Clear History and Website Data

After Clearing Cookies

1. Close all browser windows.

2. Reopen your browser.

3. Log back in at secure.hrcommand.com.au.

This ensures all old session information is removed.